Contact information
RETURNS
We invest a great deal of love and care in making each garment. If, for some
reason, we’ve missed a spot or if you want to swap your items for another size or
style, please contact us at care@thewhitetreestudio.com or call us at +91
9595291564 within 7 days of receipt of your order to be eligible for an exchange.
Our Shipping Address for self-ship:
The White Tree Studio
2nd Floor, Block No.1,
Milk Scheme Flats,
Near G.P.O. Square,
206 Civil Lines,
Nagpur-440001
Important things to keep in mind while sending back the product for return:
∙ All items must have the original tags and should be unworn, unwashed, and
undamaged with no smell of perfume, deodorant, or detergent.
∙ All items should be free of make-up or tan marks
∙The exchange piece must be of similar or higher value.
Please Note
∙We do not entertain refund & cancellation requests.
∙Altered outfits and custom orders will not be eligible for exchange.
∙We do not entertain returns & exchanges on international orders.
∙Under our policy, you may exchange the size of your purchased product up
to three times. (For Domestic Orders Only!)
Sizing
The fit of our clothing depends on the cut, fabric, and style of each garment.
Some garments are designed to have a looser, relaxed fit, and some garments are
styled to be more fitted. Please review our sizing guide to select the size best
suited to you.
Fabric Care
Fabric care and washing instructions are displayed on the website and included
along with the shipped product. We suggest you read and follow them carefully. In
case of any doubt or confusion, please do write to us.